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FAQ about Ordering

Just select the product/s you wish to purchase and click the "buy now" or "add to cart" button. Enter your personal details, your card details and click "buy now". You will then receive instant online access to your report. An electronic receipt for the purchase will also be issued as well as a copy of the full invoice by post.

All major credit cards

We accept all major credit cards on our website including Visa, Mastercard and American Express. The quickest way to get access to our data is to pay by credit card on our website.

Or pay by invoice

Just choose the "invoice" option and submit your details. We will then issue you with an invoice for the amount specified.

Yes. MiBD Wine Analytics uses SSL web server certificates to encrypt to all personal details entered on our site. (256 bit encryption). Extended Validation SSL Certificates comply with the strongest identity authentication standard available today. A green address bar will display in the latest high-security browsers if a site uses Extended Validation SSL. This bar immediately assures visitors that this is an authenticated web site.

Additionally, a green security bar with the organization's name and a notation that the organization is certified by Thawte will appear next to the address bar. The green address bar and security bar helps customers know that they are on a legitimate Web site and that their transactions will be secure.

We don’t offer discounts for single reports. There are special rates for academic database subscriptions.

When you buy online by credit card, the reports and data extracts are added to your account and are available for download immediately.

When you buy online by invoice, the reports and data extracts are only available once the invoice has been paid in full. Payment can be completed online by credit card or bank transfer.

Subscriptions to Passport will be set up within 24 hours of purchase.

Yes. You will receive an electronic receipt by e-mail immediately after the purchase, in addition you will receive a copy of the original invoice by post.

FAQ about our Solutions & Platform of analytics

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You can download all analysed data into Excel, as a cross-tab or as a list. You also can export images of charts to be inserted in a PowerPoint presentation. Last  but not leas, you can download as a PDF file.

Unlike scan data we cover all distribution channels, including direct sales and informal channels like outdoor markets, while audit data may be confined to only some distribution channels.

No. Sales generated in the duty-free channel are excluded from all MiBD research coverage.

Need more help?

If you require further assistance please contact us.